1.Where do we ship from?
We ship from Mainland China.
Due to shipping restrictions, we currently only ship to the following countries/regions. We sincerely apologize for this and will continue to work to resolve this issue.
Currently, we support shipping to the USA, France, Germany, and the UK.
2.Shipping Methods
We support both sea and air freight.
3.Shipping Costs
Standard Air: Free for the USA, France, Germany, and the UK.
Express Air: $8 for the USA, France, Germany, and the UK, with an additional $3 for each additional country.
We sometimes offer free shipping promotions.
Free Express Air (after discount) is available for orders over $99.
4.How long will it take for my order to arrive?
Standard Airline (Free)
UK: 8-13 business days
Germany: 8-13 business days
France: 8-13 business days
USA: 8-15 business days
Express Airline (Paid)
UK: 6-8 business days
Germany: 8-10 business days
France: 6-8 business days
USA: 8-11 business days
Sea Freight (Wholesale Purchases Shipped by Sea)
UK: 20-30 business days
Germany: 20-30 business days
France: 20-30 business days
USA: 20-30 business days
5.Warehouse Shipping Time
All orders are in stock and will be shipped within 24-48 hours, Monday to Saturday.
If you entered an incorrect address, please email us as soon as possible so we can correct it promptly. Once an order leaves the warehouse, the address cannot be changed.
Please note that we do not bear any import duties or taxes. Products are shipped from our warehouse in China.
6.Do you offer worldwide shipping?
We currently only support shipping from Yiwu, China to the USA, Germany, France, and the UK.
For any questions, please feel free to contact us: support@fengshuiornaments.com
7.What if I haven’t received my package?
If you haven’t received your package within 30 days of shipment, please contact us: support@fengshuiornaments.com. We will resend the package or provide a full refund.
For any questions or assistance, you can also contact us via:
Email: support@fengshuiornaments.com